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Orders & Payments
Below are some of are common questions about Orders & Payments
What payment methods do you accept?
We accept all major credit and debit cards, along with secure payment options available at checkout.
Is my payment information secure?
Yes. All payments are processed through secure, encrypted gateways to keep your information protected.
Can I change or cancel my order after placing it?
If your order hasn’t been dispatched yet, contact us as soon as possible and we’ll do our best to help.
Will I receive an order confirmation?
Yes. You’ll receive a confirmation email once your order has been successfully placed.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship Australia-wide?
Yes. We offer flat-rate $15 AUD shipping across Australia.
Do you offer international shipping?
Yes. International shipping is available and charged at cost based on destination.
How long does shipping take within Australia?
Orders are typically dispatched within 1–3 business days. Delivery times vary depending on location.
Will I receive tracking information?
Yes. Once your order has been shipped, you’ll receive tracking details where available.